Artzology / Order updatesCustomer support

Follow your collection.

Production, sorting and handover updates in one place. These are collection-wide updates; your confirmation and delivery messages contain your individual order details.

Dates are estimates. Check collection announcements for changes.

01

UKM collection

Your UKM jersey is now in production.

Production started on 15 October 2026. Sorting and collection dates are estimates and may change with the production schedule. We’ll share another update when orders are ready for collection or delivery.

  1. Confirmed

    26/9

    Open pre-order

    Pre-orders opened on 26 September and closed on 11 October 2026. Thank you for your support.

  2. Confirmed

    15/10

    Proceed to manufacturer

    Your jersey order is now with our manufacturing partner for production.

  3. Next step

    27/10

    Sorting

    Estimated date. Once the jerseys arrive from our manufacturer, we’ll group orders by college to organise collection and delivery.

  4. Planned

    31/10

    Distribute

    Estimated start of collection and delivery. We’ll let you know when your order is ready. This is not an arrival date.

02

UM collection

From order window to handover.

Estimated dates. Final delivery may vary by quantity and production schedule.

  1. Confirmed

    2/10

    Open pre-order

    Orders open for size collection, payment confirmation, and quantity planning.

  2. Planned

    18/10

    Proceed to manufacturer

    Final orders move into production after quantities and artwork are confirmed.

  3. Planned

    30/10

    Sorting

    Completed jerseys are checked, grouped by order, and prepared for handover.

  4. Planned

    3/11

    Distribute

    Collection and delivery begin for confirmed UM Racing Team merchandise orders.

03

Need help with your own order?

Check the confirmation sent after checkout for your order reference and selected size. Tracking details are sent when your courier delivery is arranged.

If a confirmation or delivery message is missing, contact us with your order reference and checkout contact details. Please share personal order information directly with support.

Contact order support ↗